ChatGPT Industry News

OpenAI report: AI agents now drive most EU business use

OpenAI's latest economic research report says more than half of the AI use among its EU enterprise and business customers now involves agents, and the number of small business users in the region has grown 8x. The report looks at how Europe can turn broad adoption into deeper use.

Why it matters

It is useful context if you sell to, or compete with, European businesses adopting agents.

Who it's for

Business leaders, analysts and policy folks in Europe.

What it means for you

  1. Read the report linked from OpenAI's post.
  2. Compare the adoption figures with your own team's agent use.
  3. Note that these numbers cover OpenAI's own customers.

Applies to: Research report from OpenAI.

Source: @OpenAI on X ↗

Written by AgentStackList from the original post. Checked Oct 17, 2026. Features, plans and availability can change, so confirm on the source before you rely on it.

europeagentsresearch

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